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In our clients’ own words

What everyone is saying

Real stories from the homes we've designed. Every project starts with a conversation, and we're proud of the ones that follow.

Honest words from homes across Cheshire

Every kitchen we've built has a story behind it. Read what our clients had to say about their journey with us.

5.0from 43 reviews on GoogleRead them all on Google (opens in a new tab)

  • We have just finished a kitchen/dining extension, complete with a beautiful Callerton kitchen from Kitchenality. It's the first new kitchen I've had and the experience of working with Tracey and Casey at Kitchenality has been brilliant. What stands Kitchenality apart is the consistent level of customer service throughout the process - from the first meeting 9 months ago to working through the (very minor) snaggling list now. The quality of the kitchen and kitchen fitter (Stephen is great!) really is worth the investment and I wouldn't think twice about going straight to Kitchenality if I ever have another new kitchen! Thank you to the whole team!

    Abigail Scholefield5 months ago · Google
  • From start to finish working with Tracy and her team to make my dream kitchen a reality was everything you could possibly wish for. From enjoyable, and sometimes hilarious, sessions in Arighi Bianchi, to the quality of the cabinets, to the expertise of Steve the fitter, all combined to produce a kitchen which made the relatively small area seem superbly spacious. And such a joy to cook in. Every detail made me feel so delighted that at long last I had a kitchen that had all the up to date features yet blended perfectly with the very old cottage that it is in! Tracy listened to my suggestions and was happy to implement them. Steve filled me with confidence that the job would be beautifully done and nightmares about cowboy kitchens vanished into thin air. Now I have the supreme satisfaction of enjoying it every single day.

    Liz Pentreath4 months ago · Google
  • From the moment we met Tracy she seemed to know exactly what we wanted even before we did. Now we just love spending time cooking, eating and just generally being in our kitchen. The design is perfect and the quality of the units is great too. Thank you Tracy and your lovely team for whom nothing was too much trouble.

    Siani Hampson3 months ago · Google
  • We recently had our kitchen designed and installed through Kitchenality at Arighi Bianchi, and were delighted with the whole experience. From our first informal chat right through to completion, Tracy was friendly, supportive, and highly professional. She created a layout that suited our space and the way we use the kitchen that was far better than any of the other designs we’d been shown elsewhere.

    Tracy's guidance — and Casey’s — made the entire process straightforward and well organised. The installation team worked efficiently, with everything completed to a high standard and with minimal disruption.

    We’ve been using the finished kitchen for about a month now, and we’re really happy with the look, practicality and quality of the finish. We’d happily recommend Kitchenality to anyone planning a new kitchen.

    Howard3 months ago · Google
  • From my very first interaction through to completion, the team at Kitchenality were a delight to work with. As this was my first kitchen renovation, I didn’t know where to start or have many layout ideas, but their designs were brilliantly thought through, with clear explanations of what would work and what wouldn’t (refreshing compared to my experience with some high-street brands). Once I agreed the layout, Kitchenality managed everything end-to-end. They turned around initial plans for my builder within a week and continued to communicate and partner directly with the builders throughout which made the whole process effortless for me.

    All the team, Casey, Jasmin, Tracy, and Ian (the fitter), were fantastic. Every part of their service felt personal, and they genuinely cared as much as I did. The quality of installation was excellent. I was also pleasantly surprised by how competitive their pricing was against high-street brands.

    Would recommend over and over again.

    Rachaela year ago · Google
  • After visiting several showrooms we chose Kitchenality. From the very start, the team were friendly, polite and patient. The finished kitchen is absolutely stunning. The level of attention to detail is amazing.

    Robin & Ewa
  • Exceptional service from start to finish. Creative input that aided our decisions, consistent communication, and a great quality product. A one-stop shop delivering peace of mind and value.

    Mark Lenton
  • Modern shaker style with attention to details like the breakfast dresser and antique brass knurled handles that integrate beautifully into our cottage. Couldn't be more pleased.

    Claire McEvoy
  • Tracy listened to my needs and designed the kitchen of my dreams. Nothing was too much trouble. Even once installed, the team came back to show me how the ovens worked.

    Karen Brown

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